Q. Can I place
my order by phone?
A. All orders must be placed online. Our secured
server will collect your credit card information.
Q. What credit
cards do you take?
A. We accept Visa & Mastercard, and Pay
Pal. With Pay Pal you can pay by Discover or American Express as
well, but we do not process those cards manually, you will have
to follow Pay Pal's required steps.
Q. I placed
an order, but need to cancel it ~ what do I do?
A. Call us or email us right away! If the
order has not yet been shipped, we will cancel the order and refund
your payment in full.
Q. I received
my duck soaps, but have changed my mind and want something else,
can I return them?
A. You may return your duck soaps, but certain
procedures must be followed. First and foremost ~ please contact
us right away. To qualify for return approval, we need to be contacted
within 5 days from the date your package was delivered. All merchandise
being returned must be received at our facility within 10 days from
the date your package was originally delivered to you. ** Important
note ** we do NOT issue refunds on returns. Returns will be given
"store credit" redeemable at any website owned and operated
by TAB Enterprises (see www.tabenterprises.com).
Returns may be subject to re-stocking fees. Please email us at firstname.lastname@example.org
BEFORE sending your package to ensure proper processing.